Lifestyle Management For Families, Singles & Seniors
Transform chaos into calm
— One errand at a time.
We specialize in helping seniors live comfortably, independently, and worry-free. From grocery shopping, errands, and appointments to home organization, travel coordination, and household management — we take care of the details so you don’t have to. Our personalized concierge services are built on trust, respect, and compassion, offering reliable support for everyday tasks and special moments alike. Whether you need a little extra help or complete lifestyle management, Errand Overload is here to make life simpler, safer, and more enjoyable — every day.
Services
- Shopping & errands
- Paperwork & bill payments
- Drafting correspondence & emails
- Medical liaison, scheduling appointments
- Transportation to appointments
- Pet care
- Technology set up ( tv’s, remotes, computers, printers)
- Sunday church drop off & pick up
- Senior wellness checks
- Car Maintenance organization
- Managing home renovations
- Managing special projects
- Acting as power of attorney for health and finances
- Arranging home repairs, services and installations
- Home organizing (closets, fridges, pantries)
- Home watch services for snowbirds
- Estate purging, packing, staging
- Gift shopping & wrapping
- Preparing holiday cards
- Party Planning
- Meal Planning & prepping
- Holiday decorating
- Home preparation for guests
- Vacation rental & hotel booking
- Booking Private & commercial air travel
- Booking ground transportation
- Booking dining, events & excursions
Quotes provided upon request
Meet Suzanne
Suzanne Racine
With over a decade of experience managing complex projects, luxury travel, and executive lifestyles, Suzanne Racine founded Errand Overload Inc. to bring order, elegance, and efficiency to her clients’ busy lives. Drawing on her background as a Project Manager, Executive Assistant, and Property Manager for high-profile executives and organizations, Suzanne blends corporate precision with personal care. She specializes in concierge services, travel and event planning, property management, and personalized household support, all designed to simplify daily life and free clients to focus on what matters most. Known for her calm professionalism, creativity, and attention to detail, Suzanne has planned everything from private jet travel and luxury retreats to estate moves and corporate events. At Errand Overload, her mission is simple: to transform chaos into calm, one errand at a time.
Personal & Property Services
- 2 hour minimum
- After hours: $85 / hr + HST (2 hour minimum)
- Errands & Shopping
- Holiday Help
- Travel & Entertainment
- Party & Conference Support
- Ottawa, Ontario
Project Management
- Project planning & scheduling
- Vendor/contractor coordination
- Quality control and site visits
- Progress reporting
- Ottawa, Ontario
Our Happy Clients!
I can’t say enough about Suzanne and her team at Errand Overload. After my knee surgery, they handled everything — groceries, appointments, even setting up my home for recovery. I felt supported and cared for every step of the way. Thanks to them, I’m still able to live in my own home comfortably and confidently.
My brother and I both live out of town, so knowing our parents have Suzanne checking in, coordinating appointments, and managing the household gives us complete peace of mind. She’s reliable, professional, and treats our parents like family. Errand Overload has been an absolute blessing.
I used to spend hours each week running errands and organizing paperwork. Now, Suzanne handles it all — from bills and deliveries to seasonal decorating. It’s wonderful to have that time back to enjoy with friends and family. She’s efficient, thoughtful, and always one step ahead.
We wanted our parents to enjoy their retirement without the stress of managing household details, and Errand Overload exceeded every expectation... Suzanne manages everything seamlessly. Her professionalism and warmth are unmatched — it feels like having a trusted family member with executive-level expertise.
Suzanne provides the kind of service that’s hard to find — discreet, proactive, and impeccably reliable. She manages our property, arranges transportation, and assists with scheduling medical and personal appointments for my mother. Every detail is handled with care and precision. Errand Overload delivers peace of mind and a level of service that truly elevates daily living.
After interviewing several concierge companies, we chose Errand Overload for their professionalism and genuine compassion. Suzanne’s background in executive management shows in everything she does — clear communication, flawless organization, and thoughtful attention to detail. She’s given our family the gift of time and our parents the comfort of knowing everything is beautifully taken care of.
Our Contact Details
Have questions or need more information? Contact me to start your path to make life simpler, safer, and more enjoyable.
- 613-720-1502
- errandoverload613@gmail.com
- Ottawa, Ontario
Working Hours
Regular working hours are Monday to Friday from 8:00 AM to 6:00 PM.
You can request after-hours appointments starting from 6:00 PM; these are subject to availability and have an additional charge.